Adiconsum (Italian Association for the Defense of Consumers and the Environment) recently sent a letter to AGCOM, after noting a lack of transparency in the advertising information of some telephone operators, relating to the sale of fiber connections.In addition to a lack of transparency in the information provided to consumers, Adiconsum highlighted an "immense competition between companies" and an almost total absence of the indication of the minimum guaranteed contractual speed, with the consequent impossibility of making realistic comparisons.Carlo De Masi, President of National Adiconsum, Pierpaola Pietrantozzi, National Secretary of Adiconsum and Mauro Vergari, Head of Studies, Innovations and Sustainability of Adiconsum, in fact, declared that the survey conducted by the association highlighted the confusion of consumers in evaluating Fiber FTTH offers proposed, since the connection speed can assume different (unspecified) values ​​depending on the cabling technologies used (GPON, EPON and XGS-PON).Specifically, below are the offers analyzed by Adiconsum and the related problems encountered:In the face of the aforementioned critical issues encountered by Adiconsum, the association asks the Authority (here is the full letter) new rules for operators, who can clarify the technologies they use and put an end to confused and misleading advertising messages (also through prohibition of using the expression "speed up to ..." which, according to the association, does not guarantee transparency).Adiconsum also requests that operators always indicate the minimum guaranteed speed, the only parameter recognized by Misura Internet (for monitoring the quality of Internet access from a fixed location), which also allows complaints for breach of contract.To find previews, news, news and insights into the world of telephony, you can follow MondoMobileWeb on Google News, by clicking on the star or on "Follow".In the official note published by Adiconsum, it is specified that the decision to launch an investigation into the advertising information released by the operator took place following the launch of the Iliad Fiber offer.The latter was also the subject of a complaint presented by Codacons to AGCM and AGCOM, for unfair commercial practice ("omission of relevant information on the content of the offer"), to which the operator replied as follows:iliad has always communicated in a clear and transparent way to consumers and we believe that the content of the proposal for iliad fiber as well as its communication are aimed at making even technical and complex issues simple and clear.In any case and as always, we collect every idea that we consider useful to improve, given the launch of the offer in the fiber segment with the aim of always making our users satisfied.All that remains is to wait, therefore, if there will be any responses from the parties concerned by the Adiconsum report.Join Telegram's @mondomobileweb channel for free to stay updated on the latest telephony news.Follow us also on Google News, Facebook, Twitter and Instagram.Share your views or experiences in the comments.