iliad fiber, iliadbox and iliad mobile: questions from the community to Benedetto Levi

2022-06-24 19:00:30 By : Ms. Kathy Lin

After the presentation of the iliadbox and the fiber offer up to 5 Gigabit per second, CEO Benedetto Levi has already had the opportunity to answer several questions from the press.Now the time has come to give voice to the large community of iliad users who have grown more and more since May 2018 (the year of the mobile launch) and are an integral part of the success of this unique reality in our country.Who else but the main reference in Italy as regards information on iliad (and with a social community that currently exceeds 56,000 total followers between Facebook and Twitter) could organize a meeting with Benedetto Levi to respond to the main curiosities of users operator.Joining this initiative is very simple: just enter a direct comment to this article (remember that comments are moderated, so they will not appear online in real time) by asking your question.The questions deemed most interesting by our editorial staff will be selected (any questions posted on our social profiles will not be taken into consideration) and we will ask them directly to Levi, in a meeting to be held at the iliad headquarters at the beginning of the week.Comments will be closed on the morning of Monday 31 January 2022 or as soon as enough questions have been reached.In the next few days we will publish an ad hoc article with all the answers that will be provided by Levi himself.So a good time to make the iliad user community feel the protagonist.In this regard, we remind you that you can find us in the Facebook Group dedicated to iliad users at this direct link.Update .Comments closed, thanks to all those who joined this initiative.We will forward the most interesting questions and in the next few days you will find the answers of the CEO of iliad Italia on our website.Comment on this and other news on our Facebook and Twitter profiles or in the Facebook Group dedicated to iliad users.You can also follow Universo Free on Google News, by clicking on the star ✩ from the app and mobile or under "Follow".Real-time notifications with our updates and latest news are also available by joining our Telegram channel.Universo Free is also a convenient free Web App that you can always carry with you, download it immediately on your smartphone.To report news, previews, new iliad store openings, write us directly from here.Tags: Benedetto Leviiliad fibreiliad mobileiliadboxWhen will the white areas already wired by open fiber?Thank youForeign application: roaming.Is there any improvement in the service as a partner and coverage?I know it may seem anachronistic, but does Iliad have in mind to launch a voice-only service on the landline, especially useful for the elderly?The digitization process is obviously an opportunity for the country but there is a segment of the population, especially the elderly, who risk being excluded and having to pay the most expensive price.The rates with fixed voice-only offers are very high, they are close to the costs of a fiber line, the costs are unclear.In many cases automatic debit is required, but many seniors are still tied to cash management.They don't even know how to use an app to control movements.For an elderly person, the old home telephone is useful for booking visits, calling the doctor, relatives.In short, in order not to remain isolated.It would be a nice gesture to think about them too, as iliad has already done with the mobile.When will you cover Treviso and its province?Hello, I would like to know when Iliad coverage will also be implemented in the white areas, now uncovered.Thank you.Greetings.If a user does not have the iliad offer on mobile, can he activate the mobile offer first and then the fixed offer by still paying € 15.99 for the fixed offer or is the promotion not calculated in this case?Lately I've been wondering: why push fiber to the max when a user might need less?Wouldn't that be more useful to everyone?Let me give you an example: I live alone.I have a single salary and consume as a single.500mega is enough for me and I advance (but even 50 is just fine for my use).There is the possibility that in the future we can think of plans with limited speed but also with a lower cost (even if the € 15 is more than perfect as an expense)Fibercop fiber (FTTH) arrives in my building.Why don't you open the possibility of subscribing to your service to those who are only reached by the optical fiber of Fibercop?How soon will it be possible?Will you keep the same rates?Thanks from an Iliad customer from day one.Hello, does the iliad box also support the 2.4 Ghz wi-fi line?Will there be a mobile app?And also from the fiber app they will be able to make calls without necessarily having to put a landline phone?When a fixed + mobile offer ... Then I'm joined by openfiber already fixed ftth with Tiscali but I'm not covered by iliadHello I am writing from Piedmont, I would like to know the timing of ILIAD to cover the "gray" and "white" areas with the services.Thank you.Is there a plan to update the fiber infrastructure in the cities of Milan, Turin and Bologna?When this happens, will the day one offer go directly to 5Gb?I live in the city of Mantua and I would like to know when it will be covered by your fixed line offer.I would like to change operator as soon as possible ...I wanted to ask Dr. Levi by joining my other questions, because they focused only on iPhone sales.There are many iliad in the world of smartphones, such as oppo, realme, Xiaomi that are economically affordable for everyone.Also if they have thought about partnerships with others (prime, dazn, Netflix, Disney + or other)Hello, the fiber net has not yet been laid in the street where I live.The closest branch cabinet is about five hundred meters away.Is there a possibility to be connected without signal loss?Thank you.I would like to ask Dr. Levi: 1) why they do not "update" the site with various sections that are of great interest: report anomaly, report iliad installation, various communications, so as not to leave it as a document only for offers;2) why not communicate the installations that are carried out so as to "warn" possible future customers;3) like the Summer Tour, why not send someone around Italy to "check" the goodness of the connection.These are suggestions / questions that come a bit from all the forums I follow and where I hate to read a lot of complaints.Good morning Mr. Levi, since you have also signed agreements with fibercop, why penalize those like me who do not have optical fiber to their home?I understand that you are part of a reasoning projected into a future where the whole national territory will be covered by optical fiber to offer an excellent service, But we know very well that it will take some time for this to happen, a time in which those like me who do not have fiber opticians up to home will suffer a fairly significant penalty.I have been telling you this as an iliad customer for two years now for furniture.Because, as you can see from the comments in this thread, if the connection didn't go “100 Mega” people would blame the “bad and thief” operator and not an intrinsic limit of the FTTC.hi mr.levi I would make a contract with you but here in the know .. (VA) it is set up with open fiber with boxes and terns on the wall and black cable and cabin but it is not yet connected so it is useless to do a lot of advertising if the fiber here we go again with the twisted pair (COPPER) that is ADSL and the modem amplifies the signal even at 100 but the speed is always at 20 megs these telephone companies make fun of people well :: I hope your is serious !!Technical clarifications on IliadBox: Why the subdivision of the speed bands for LAN and Wi-Fi ports?This means that the average "normal" customer is granted a maximum speed of 0.5 Gbps in Wi-Fi and not as is the case WITH ALL the other operators who use FULL SPEED and the bandwidth EVEN WITH WI-FI !! 😏🙆 ‍♂️ IT'S NOT HONEST AND CLEAR !!!The speed in Wi-Fi is not limited to 500 Mbps, it is only to balance the "sums" between the various ports to get to 5 Gbps.I would like to know why the Wi-Fi Extender costs € 1.99 per month forever (each).After 5 years you pay € 120 which is an absurd figure, more than double what you could spend buying a good Wi-Fi Extender.Wouldn't it be appropriate to propose the purchase and not the rental?Thank you.Why with the Iliadbox that can reach 5 Gbps, the bands have been divided between the LAN ports (1 + 1 + 2.5 Gbps) leaving ONLY 0.5 Gbps to the Wi-Fi network?We know that unless you use the latest generation switches, computers with a 2.5 LAN card are VERY RARE !!!It means that in an "average" home that uses only the WiFi network, you will be able to use ONLY 1 tenth of the band (if all goes well) at your disposal.It seems to be a WANTED LIMITATION !!During the activation request phase, at the end of the procedure, a copy of what has been requested should be sent to the customer, as I find myself activating a new line, because the OPEN FIBER technical service has not received my migration request !!But I hope to resolve with the technician.Will there be a wifi 6 modem sooner or later?Because at the moment it is the main reason why I stay with my manager, since putting a router of my own in cascade I would lose the 5 giga, with the wifi 5 I would never be able to use them with a device despite having the wifi 6e at 3 giga, the cards lan are still at 1giga, and therefore I would have no advantages in addition to the disadvantage of IPv4 that I need static and public, of course the price advantage remains, but in the face of a few euros less if it does not reflect my needs I do little.Good morning if I wanted to switch to Iliad fixed but I have a contract with another operator, any penalty with the latter if Iliad would accept it?Thank youso you basically poop and then you want others to clean your ass, got it right?Because only fiber is a pity for those who are iliad mobile customers and not a la fiber therefore nothing fixedHello Mr. Levi, will pop player or 4K apple tv be available (like in France)?will there be a mobile offer coupled to the ftth one with unlimited giga at a discounted price (like in France)?will fixed ip be available?will an upgrade to wifi 6E be available?Thank youI would like to kindly ask these questions: - By the end of 2022 can we expect the arrival of VoLTE or even VoWiFi?- Currently most of the mobile traffic goes to France, causing an increase in overall latencies.Can we expect a change from this point of view in the short term?- From the arrival of DAZN to every evening in which a Serie A match is played, the mobile network in Northern Italy undergoes a general increase in latencies and a saturation towards some sections.Are you aware of the problem?Is there a solution?Will there be the possibility of having more third-party Modems / Routers (such as Fritzboxes) in addition to the IliadBox?Is it possible to change the IliadBox also at a later time?- when will the esim service be activated?- many areas are uncovered by the fiber, this is a great disadvantage for most of the territory.Why not allow internet activation with FTTC?I would like to ask these questions: If and when are they going to fix the problem that prevents 5G users from accessing some 5G sites even for months after installing 5G (DCNR restricted).When they intend to solve the problem of reachability even in the open field.If they intend to sell FTTH on the BUL network licensed to Openfiber.If they are planning to implement ipv6 on mobile.When they plan to roll out VoLTE on mobile.If they intend to use band 28 (700MHz) also in 4G.How long do they still plan to use the additional 2x10MHz band 7 (2600MHz) for the covid emergency.If they intend to become completely independent from free in terms of peering and transit.If they intend to give their regular customers the possibility of having an unshared public ipv4.What is the length of the ipv6 prefix assigned to iliadbox customers.Hi Mr. Levi, I would like to ask you two questions: in the Region of Sicily, in the province of Caltanissetta, in the city of Gela there is no coverage for open fiber.When is it possible to have the coverage to have the modem and the fixed network offer?The next one is: when is there broadband between download and upload in gigabytes in the region subscribed in this comment?In your attention, I offer you my best regards.More and more satisfied with having chosen Iliad and I have not regretted it at all !!!New offers on Mobile?Maybe with a lot of GB or, even better, unlimited 4g internet?Will there be an ipv4 audience for each user?If not, how will the user do Port mapping to the outside?Thanks a lot and good luckWith the Iliad fixed network offer, will it be possible to take advantage of the AGCOM discount of 50% for disabled users?There is a 50% discount on the fiber offer, you can find all the details on the operator's website at this link.Will there be an ipv4 audience for each user?If not, how will the user do Port mapping to the outside?Thanks a lot and good luckIliad will offer FWA service because with FTTH it will not reach many people… focusing on FWA offers a service that reaches many people.In relation to the possibility of using a free modem, I have read that there are only two compatible models but I would like to know if there is any possibility of using other models such as the fritzboxes with some adaptation.You can connect the fritzbox in cascade using a lan cable to be connected with one of the 3 rj45 ports on the iliadbox.At that point, turn off the WiFi of the iliadbox and manage everything from the fritzboxYes I had arrived at this too but my question is different as a free modem like a fritzbox can manage it independently such as opening and closing external doors, identifying the devices to which to give priority and so on !!!But the limitations of milan has 1 g and is also valid in the province of milan that is also in the neighboring municipalities such as cesano boscone even if openfiber has recently installed its network and if it is possible in a future passage it has 2.5 g thanksWill there be an Iliadbox with Wifi 6 in the near future?Good evening I would like to ask why I have openfiber coverage and for the iliad site I have no coverage thanksI start with saying goodbye, then I wanted to ask and ask if the Esim will arrive soon.And then why in cities like Turin, Bologna and Milan it is not possible to travel with fiber at a total of 5 mbit and 700 mb in upload.Thank youBecause in these cities the OpenFiber fiber did not install it personally, it inherited it from MetroWeb and the technology that was implemented supports transmission up to 1 gigabit.Are you going to launch offers for extra-European roaming, for those traveling to countries like America, South America, etc.?To date, there are no roaming packages for non-European countries, which is very inconvenient for those who have been Iliad customers (for more than 3 years like me!), Due to the very high prices.Thank youGood evening, I wanted to ask Mr. Levi why you are forced to keep the automatic renewal of the sim for those who are already Iliad customers to get the discount and not separate the two for those who prefer to manually reload the simulation.Also I wanted to ask why it was decided to use Wifi 5 and not 6 technology on the given modem.Thank you very much for this opportunity.Dear Dr. Levi, I was your reseller, but only for a very short time, given the misery you pay, so I decided to remove your brand from the shop. Having said that, I know six billion euros that the Reds offer you, do it is blessed fusion!When will ROAMING packages be offered in countries not currently included in the offers.Example roaming in Switzerland or the USA where currently there are no packages available and the pay-per-use rates are very high?Good evening Mr. Levi, I have been an iliad customer for 4 years I was hoping for a fiber connection this summer they completed the work of ope fiber at my address, now that I have the fiber that almost reaches my garage ilad which does not have any structures in mine country I was unhappy.Now I ask her if she can speed up the structural work to have iliad fiber in this country, thanks.Good evening Mr. Levi, I have been an iliad customer for 4 years I was hoping for a fiber connection this summer they completed the work of ope fiber at my address, now that I have the fiber that almost reaches my garage ilad which does not have any structures in mine country I was unhappy.Now I ask her if she can speed up the structural work to have iliad fiber in this country, thanks.When the launch of the esim?It would be interesting to know when you launch the Esim.As for fiber, many are out of the game at least at first.When do you start with FiberCop?Will you force Ofiber to speed up coverage?Good evening Mr. benedetto levi I would like to know when my address will be covered via alcide de gasperi 20 aci bonaccorsi province of catania I already have an open fiber infrastructure, more or less do you know when?Why was the epon technology chosen and a wiireles 5 instead of a 6 preferred?Thank you.Will it also be possible to wire in areas where other operators use FWA?When will the data relating to Iliadbox be made public?Is it possible to use the Iliadbox as a modem and not as a router (I don't want double NAT)?When will you allow the use of a FritzBox 7530 instead of the Iliadbox?How can you join the fiber offer without taking the iliad router according to the "free modem" legislation?during activation I did not find an option for this.Is an Ont installed or do you need an SFP converter?There is the free modem option (you can find the option on the screen where the computer is the iliad box and the plant, as background, under the heading "Do you want to activate an offer without iliadbox? Check how"Will it invest and work to increase coverage in the white areas, especially in the south, where there are areas already wired in fiber from the various BUL floors, but practically abandoned by the final connection?Why not also offer a "mixed" line, given that there will be no fiber outside the large municipalities for at least two years?Why the activation fee?Due to Italy's technological and structural delay, it is pure utopia to reach all homes with FTTH.Will there be a fixed FTTC offer in the future?Or will smaller towns or private homes (which already currently cannot have a cabin for less than 1k let alone the FTTH) will be unable to sign a fixed contract with iliad?Will other smartphones arrive on the iliad site available for purchase in addition to iPhones?See you when the VOLTE for calls in 4G.How is the coverage of the country with 5G proceeding given that the map has not been updated on the site for some time now?When will the ESIMs (given that iPhone 14/15 without a physical SIM tray will already be expected from next year)?Speed ​​up to 5 GB is objectively a very high speed and also a bit too optimistic.In a city like Milan, what is the most realistic average speed, which can be obtained over a Wi-Fi connection?In FTTH, barring anomalies, if the maximum is 5 gigabits, you can use all 5 gigabits.Maximum given the modem is 500 mb, real 200Is it possible, after receiving Iliadbox, to use one of the compatible modems indicated by Iliad?Thank youIs there a way for a "qualified" technician to get in touch with Iliad technicians?(To save time on both sides ...)Is there a way for the administration of a small municipality to get in touch with Iliad, in particular for the possible positioning of antennas?Let's start by saying that I like iliad very much, I was gone because of the problem of not being reachable but at the first opportunity I came back, so I would like my questions / criticisms not to be misunderstood.I have several: 1) mobile antennas target for 2022;2) initiatives to cover less central areas always with mobile antennas (3 years that I go to the same places and the situation is always the same);3) when fibercop leaves (I have several relatives covered by this service)… I hope soon;4) installation cost and cost for non iliad are not too high to try to take even those who do not have iliad mobile (I would have thought about 19.90 with the direct).5) I have done several interviews for customer service but unfortunately the approach that outsourcer has given (I don't know if with iliad directives) does not convince me.Thanks and good luck for 2022Will fftc technology be available in the near future?Also, when will voLTE technologies and eSIMs be available?Why not offer a fiber-only subscription with no calls included, lowering the total cost for those who are not and do not want to be a mobile customer?When will the fiber with fibercop with epon mode be extended ???Don't miss a single news: join our Telegram channel and you will receive a message in real time for each new publication.Find out how simple it is.Download our Web App, it's free, compatible with Android and iOS and you can consult it from your smartphone whenever you want, even without a data network.iliad launches the Flash 100: 100 GB in 4G / 4G +, unlimited minutes and SMS for 7.99 euros / monthiliad re-proposes the mega Data 300 offer (300 GB in 4G + at 13.99 euros per month)iliad: almost 9 million mobile users in the first quarter of 2022.First fixed incomeTAR Lazio confirms a 1.2 million euro fine to iliad for 5G offersUniversoFree.com · Since 2016 the reference point for news and news from the iliad world · Proudly free © 2021 YATTA!MEDIA VAT number 10609980965. Consent management