Getting started with the Freebox Pro: everything you need to know about this all-in-one offer

2022-05-20 20:45:13 By : Mr. Grant Yang

Notifications are blocked by your browser. Learn more about web notificationsNotifications are not supported on your browser.Learn more about web notificationsUnable to enable notifications, please reload the page or disable your adblock.Be alerted to each important newsBe alerted to each new newsBe alerted to each new good planBe alerted to each new Live articleAn aggressive well-crafted offerIt was earlier in the week that Iliad unveiled this new brand for businesses.We were able to take a closer look at the new Freebox Pro, the first Free Pro box, as well as the interface that allows you to manage all the integrated services.The Free and Jaguar Network teams welcomed us to Iliad's headquarters in Paris.It was also in the same demo areas of the other Freeboxes that we had the opportunity to meet Free Pro managers and test the new Freebox Pro.As a reminder, the Freebox Pro offer is 39.99 euros excluding tax per month for the first year, 49.99 euros excluding tax / month thereafter.The Free Pro offer is 100% fiber optic.As we have been told, whether it is the box or the OS, everything is dedicated and specific to this offer.Exit Freebox OS, the Freebox Pro benefits from a specific OS.Regarding its hardware, Free cannot deny that the technical basis is the same as a Freebox Delta… as you can see in the image below where you can see the shape of the motherboard.This Free offer also uses its own network which is based on that of Jaguar Network (a company acquired in 2019) and Free Pro.If you wish to subscribe to this offer when you are already a Free subscriber, you will have to rebuild the line – because Free Pro theoretically uses a secondary network to that used by the general public.However, it is not strictly speaking a dedicated fiber.The Free Pro offer uses a BLOM (Shared Optical Local Loop) network with FttH access (the fiber reaches the subscriber).The data will therefore pass through the same optical fiber.The Freebox Pro is made up of three modules.There is the optical module, it is a small optical converter box, named ONU for Optical Network Unit.The latter is connected to the Freebox Pro which serves as a router.Finally, there is a 4G box for the backup connection.If you want to replace the Freebox Pro with another router, this is not possible.There is therefore no bridge function because Free estimates that you would lose many functions provided by the box with such a configuration.The Freebox Pro is connected to the optical module via a 10 Gb/s port.This makes it possible to obtain speeds of 7 Gb/s (downstream) and 1 Gb/s (upstream).We were able to have the demonstration of these speeds, but note that these are not guaranteed speeds unlike other professional offers.The Freebox Pro is also connected to a 4G box via a 2.5 Gb/s port.It is a secondary backup connection which takes over in the event of a problem (this is called Failover).You do not have to connect the supplied 4G box to it, you can very well connect another fiber / ADSL box or a 5G router instead.The Freebox Pro will automatically recover internet access if your main optical fiber is cut, we were able to test the function: when you disconnect the optical fiber, the latency increases, but no data packets were lost during the transition .Free Pro ensures that this allows you not to be disconnected from a videoconference for example.The advantage of not having integrated the 4G box in the Freebox Pro, unlike the Delta, is that you can place it wherever you want as long as it is connected by cable to the Freebox Pro.This can help you find an optimal location for 4G reception.Subsequently, Free Pro intends to offer a 5G box instead, but you can always use a 5G modem now.The Freebox Pro is rackable, which means that you can install it in a 19-inch bay (1U or 44 mm high).It will nevertheless be necessary to buy additional equipment at 59 euros excluding tax.It has been designed to be installed in both directions depending on your configuration.Free confirmed to me that it was possible, for 20 euros excluding VAT/month, to have a second Freebox Pro ready to use.Since the configuration of the Freebox Pro is saved in the cloud, it will take you a few minutes to replace your damaged Freebox Pro and make it functional.Obviously, this is a specific use case…Let's go back to the list of connectors offered by the Freebox Pro: 1 SFP fiber optic input (10 Gb/s) as well as an SFP port for 10 Gb/s.This offers network support at 10 Gb/s (10 GbE), but also Direct Attach, allowing two SFP+ elements to be directly connected.This solution is therefore more modular than the integration of an RJ45 connector.There are also 4 1 Gb/s Ethernet RJ45 ports, 1 2.5 Gb/s port for the modem, 1 FXS port (Freebox Pro landline) and 1 USB 3.0 port (type A, full format).The onboard Wi-Fi is tri-band 4400ac Wi-Fi (1×2.4GHz, 2x5GHz) with MU-MIMO, like the Delta.Exit Wi-Fi 6, however Free Pro confirmed to me that a box will be offered later with Wi-Fi 6E.Wi-Fi offers a latest generation encryption protocol, WPA3, but we will come back to the software part later.Finally, there are 2 SATA 2.5″ bays with a 2x SATA III (6 Gb/s) interface.This allows you to connect two hard drives or two SSDs as desired.By default, there is a 1 TB hard drive. However, you can add another one for RAID 1 (automatic synchronization for backup) or put SSDs instead for more performance in reading and writing data.Free also told us about customer support for the professional offer.The operator thus undertakes to provide a response within 8 working hours with a guarantee of intervention on site the same day or the next day.To facilitate assistance, Free evokes an on-board artificial intelligence.It's obviously more subtle than that.The Freebox Pro is, in fact, full of sensors which allow, for example, to recover the internal temperature.This is data that is used by remote support to give you personalized and accurate answers.To facilitate this work, they have integrated a Sigfox chip inside.The latter uses a low-speed M2M network to communicate data to Free, even if your box is not connected to the network.Note that there is also Premium support billed at 20 euros excluding tax per month, with telephone access to an expert during the same hours as classic support.Instead of 8 working hours, the response is then guaranteed in less than 2 working hours.We spent time testing the functions promised by the Freebox Pro, because there are many of them: NAS, firewall, Wi-Fi, VPN...This console allows you to manage several Freebox Pro, which can be practical if you obviously have several floors / buildings.Same observation for mobile lines, you have one by default, however the console offers complete fleet management.Free Pro provides by default 10 ready-to-use SIM cards that you can simply activate via the interface.For each issue, you can check out-of-bundle outstandings and limit them if necessary.This limitation is done per line, it is immediate.The interface obviously offers access to the Freebox Pro and its configuration.It's a simple and accessible interface, it's really the credo that seems to target more particularly small and medium-sized businesses.For Wi-Fi, for example, you have a guest network, but you can also create accesses on the fly for a fixed duration.Your guests will therefore use the guest network with a specific access key.You can check the status of your box at any time, there are also all the classic options for managing the switch, a firewall and the VPN configuration.All these tools are important for a company, Free did not skimp on that for its launch.However, there are some limitations in their use with advanced functions that will arrive later.To give you a specific example, let's talk about the NAS function.The Freebox Pro integrates a NAS accessible via the local network or via the outside thanks to the VPN… so far, nothing abnormal.This NAS can be managed from the console, you can create new folders.For the moment, you cannot share a specific folder to a group of people, folders are shared on the entire local network to all connected people.This is a feature that will be rolled out later.It was also an opportunity to discover the cloud backup option touted by Free Pro.The NAS can be backed up online, 200 GB are included in the basic offer, on Jaguar Network's sovereign cloud servers.Each additional 100 GB is invoiced at 2 euros excluding VAT.It's very easy to access: you choose which NAS folder is synchronized.Once this synchronization is done, the data is saved in three different data centers.In addition, Free Pro manages version management, this means that several backups are available if you ever accidentally erase a file on the NAS.Again, this is a useful function performed very simply to make it as accessible as possible.We were able to discuss it with a specialist, Gonzague Dambricourt, whose job is to install this type of equipment in companies via BoucheCousue.This is not an offer that interests him, because professionals generally work with their own equipment, to offer maintenance and obviously guarantee performance.The fact that the Freebox Pro offer does not allow bridge mode, to replace the Freebox Pro with another router, is obviously a blocking factor for these service providers.A well-crafted and well-packaged offerThis Freebox Pro offer remains, despite everything, a well-crafted offer, according to Gonzague Dambricourt.It is very complete with some options that other operators in the sector do not offer.It is one of the rare offers to associate mobile telephony with its offer, which is a significant advantage in meeting the needs of a company.It is not necessarily on the price that the offer stands out, Orange has offers at 37 euros HT per month for professionals, but rather on the overall all-in-one service.Finally, as many of you have asked us: no, the Freebox Pro offer is not accessible to individuals, because you need a SIRET.Throughput up to 1 Gb/sTelephony to 100 destinationsThroughput up to 2 Gbps180 TV channels includedTelephony to 110 destinationsSpeed ​​up to 500 Mb/s160 TV channels includedTelephony to 100 destinationsTo follow us, we invite you to download our Android and iOS application.You can read our 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